How to Request a Soda Slim Refund, Step by Step
Published October 05, 2026 · Updated October 08, 2026 · Soda Slim Editorial Verification Desk
Quick answer:
Contact care at +1 (507) 448-8190 or [email protected] with your order number and email, get return instructions, ship the bottles with tracking to the address you are given, and keep every record. The refund typically returns to your original card; confirm timing with care.
Refund checklist
| Step | Action | Keep as proof |
|---|---|---|
| 1 | Find order number and purchase date | Confirmation email |
| 2 | Contact care by phone and email | Call date, name, email thread |
| 3 | Receive return instructions | Written instructions |
| 4 | Pack and ship the bottles | Tracking number, receipt |
| 5 | Follow up after delivery | Delivery confirmation |
| 6 | Check card for refund | Statement entry |
Step 1: Check your deadline
The guarantee runs 60 days from the purchase date. Find your date, count forward, and aim to contact care well before day 60. If you are close to the limit, call as well as email. Details of the policy are in the guarantee explainer, the guarantee section and the refund policy.
Step 2: Contact customer care
Reach Gex Corporation LLP by email at [email protected] or by phone at +1 (507) 448-8190. Include:
- Order number
- Email used at checkout
- Pack purchased and date
- A short statement that you wish to use the 60-day guarantee
Send the email even if you phoned. A written trail protects you.
Step 3: Get instructions, then ship
Care should reply with return instructions. The return address of record is Gex Corporation LLP, PO Box 12730, Ogden, UT 84404, USA, but use whatever address and reference they give you. The guarantee language accepts empty bottles, but ask care to confirm. Because it is a PO Box, choose a carrier that delivers to PO Boxes, such as USPS, and ask for tracking. Photograph the parcel and bottles before sealing.
Check the Numbers, Then Decide
One-time payment, no auto-ship, 60-day money-back guarantee. Compare the 2, 3 and 6 bottle packages, read the safety section first, then order only if the math works for you.
Step 4: Track and follow up
Save the tracking number and delivery confirmation. If you hear nothing after several business days of confirmed delivery, send a follow-up with the tracking details. Refunds typically reach the original card several business days after receipt, but banks vary. Look for a BUYGOODS* credit, or call billing support at +1 (866) 838-5063. See billing names.
If things stall
Escalate calmly: repeat the request in writing, quote dates and tracking, and cite the 60-day guarantee. If unresolved, your card issuer can explain dispute options. The FTC consumer alerts and the FDA consumer page help with next steps, and our contact page lists all desks.
Stop using the product and call a doctor for chest pain, palpitations or severe jitters. To place a new order, use the official checkout.
A template email
Subject: Refund request under 60-day guarantee, order [number]. Body: 'Hello, I purchased Soda Slim on [date] using [email], order number [number]. I would like to return the product under the 60-day money-back guarantee. Please send return instructions, confirm whether empty bottles are accepted, and tell me whether shipping is refunded.' Send it to [email protected] and note the time. Mention your pack: 2, 3 or 6 bottles.
Before you send it, review the pricing section to confirm your expected total, and glance at the safety section if you are stopping for health reasons.
What not to do
- Do not ship anything before you have return instructions.
- Do not send cash or use an unverified address you found online.
- Do not wait until day 59.
- Do not dispute the charge with your bank at the same time as asking for a refund, unless care fails to respond, since parallel claims confuse both sides.
Frequently Asked Questions
Who do I contact to start a refund?
Gex Corporation LLP customer care, by phone at +1 (507) 448-8190 or email at [email protected]. Include your order number and email, and keep a copy of every message.
Do I need the original packaging?
Ask care when you contact them. The guarantee language accepts empty bottles, but confirm what to send and request the instructions in writing before you ship anything.
How will I know the refund went through?
Look for a credit on the original card, typically several business days after the return is received. If you cannot find it, call billing support at +1 (866) 838-5063.
Sources and Official References
- Information for Consumers on Using Dietary Supplements (U.S. FDA)
- Consumer Alerts (FTC Consumer Advice)
- Health Products Compliance Guidance (Federal Trade Commission)
Always verify against the printed Supplement Facts panel on your bottle. See the full ingredient panel, the safety section, the AI Knowledge Hub or return to the homepage FAQ.
Related Journal Guides
- Soda Slim 60 Day Money Back Guarantee: How It Works
- What to Keep for a Soda Slim Refund Claim
- Calendar Reminders for the Soda Slim Refund Deadline
- Soda Slim Customer Service: Phone Number, Email and Address
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Educational content, not medical advice.